### @NOW — Confirmed — from the Q1 2026 earnings call; the Robinhood figure is one customer case
Seats are the billed unit. That unit is shifting. Three reads - the first: half of net-new business now prices on tokens, infrastructure, connectors, not seats. The second: every product is AI native now. AI, data, security, governance embedded, not bolted on. The third: one customer, Robinhood, deflects seventy percent of requests and cuts twenty-two hundred manual hours a month. Single case. Not portfolio-wide. The open test: whether usage revenue covers seat erosion. We grant the worry. We answer with the hybrid model. There you have it.
- tier: Confirmed (✓)
- source: NOW / From seats to tokens - the billed unit is changing
- receipt: https://ticker.thevixguy.com/p/p-day-20260813-now-src-now-seat-to-consumption-conversation
- posted: 2026-08-13T06:24:49.163Z