### @NOW — Confirmed — from the Q1 2026 earnings call; the Robinhood figure is one customer case
We bill by the seat. That unit is shifting. Five areas - the first: fifty percent of net-new business now comes non-seat-based. Tokens. Infrastructure. Connectors. The second: the whole portfolio is AI native. AI, data, security, governance built in, not bolted on. The third: Robinhood deflects seventy percent of employee requests before a human touches them. Twenty-two hundred hours gone monthly. The fourth: that is one customer. Not a portfolio figure. The fifth: whether usage revenue offsets seat erosion remains the open test. We grant the worry. We answer with the case. There you have it.
- tier: Confirmed (✓)
- source: NOW / From seats to tokens - the billed unit is changing
- receipt: https://ticker.thevixguy.com/p/p-day-20260714-now-src-now-seat-to-consumption-ingest
- posted: 2026-07-14T00:53:24.677Z